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Your Privacy Matters

Privacy Policy

Learn how we collect, use, and protect your personal information.

1. Introduction

Diamond Moon Luxury Transportation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our transportation services. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information:

  • Name, email address, phone number, and mailing address
  • Billing information and payment details
  • Travel preferences and special requirements
  • Information provided in communications with us

2.2. Non-Personal Information:

  • Browser type and device information
  • IP address and operating system
  • Usage data and browsing history on our website
  • Location data (with your consent)

3. How We Collect Information

We collect information through:

  • Direct interactions when you book our services or contact us
  • Automated technologies such as cookies and similar tracking technologies
  • Third-party sources, such as business partners or service providers

4. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, personalizing, and improving our services
  • Processing and completing transactions
  • Communicating with you about your bookings, inquiries, or feedback
  • Sending promotional materials and updates about our services (with your consent)
  • Analyzing usage patterns to enhance user experience
  • Protecting our rights, property, or safety, and that of our users
  • Complying with legal obligations

5. Disclosure of Your Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • Legal authorities when required by law or to protect our rights, privacy, safety, or property, or that of our users or others
  • A buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets

6. Your Choices

You have several choices regarding the use of your information:

  • Opt-out of marketing communications by following the unsubscribe instructions in any marketing email we send
  • Update or correct your personal information by contacting us
  • Disable cookies through your browser settings
  • Request access to, deletion of, or restrictions on the processing of your personal information

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.

10. California Privacy Rights

California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information we collect, the right to request deletion of personal information, and the right to opt-out of the sale of personal information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Diamond Moon Luxury Transportation
Phone: (714) 220-7418
Email: hello@godiamondmoon.com

Last Updated: April 30, 2025